Privacy Policy
Introduction
Welcome to WaahaCabs (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- Name: To identify and personalize your account.
- Email Address: To verify your account, send booking confirmations, and provide promotional offers.
- Phone Number: To communicate ride updates and resolve issues.
- Payment Information: To process payments securely.
Location Data
- Real-Time Location: To track rides, ensure accurate pickups, and calculate trip routes.
- Pickup and Drop-off Locations: To provide accurate ride services.
Usage Data
- Device Information: Such as IP address, browser type, and operating system for troubleshooting and improving user experience.
- Usage Patterns: Information on how you use our services to analyze trends and improve functionality.
How We Use Your Information
We use the information collected for the following purposes:
- To Provide Services: To book and manage rides, process payments, and send ride-related updates.
- Verification: To verify your identity and ensure secure access to your account.
- Communication: To send service-related messages, promotional offers, and customer support responses.
- Improvement: To improve our services, optimize routes, and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: To process payments, send emails, or provide customer support.
- Drivers: To facilitate ride bookings and enable seamless service delivery.
- Legal Authorities: To comply with legal obligations or protect our rights in case of disputes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality and user experience.
- Analyze website traffic and usage patterns.
- Deliver personalized advertisements and promotions.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security Measures
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers. However, no data transmission over the internet is entirely secure. Use our services at your own risk.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your data.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your data, subject to legal requirements.
- Opt-Out: Opt out of promotional emails and messages.
To exercise your rights, contact us at [Your Contact Email].
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 9435972109
- Address: guwahati
Effective Date: 11-01-2025